Membership includes seasonal services such as Spring Activation, Winterization, and Backflow Testing, along with system checks, adjustments, and ongoing service support to keep your irrigation system operating efficiently.
What is the difference between Basic, Plus, and Elite?
Basic is a pay-as-you-go plan where all work is approved before completion. Plus and Elite are monthly plans that include automatic scheduling and a Service Approval Limit (SAL) for routine repairs. Elite also includes a mid-season Summer Tune-up.
What is the Service Approval Limit (SAL)?
SAL is a pre-approved spending limit that allows our technicians to complete routine repairs during a visit without needing additional approval. This helps reduce delays and keep your system running properly.
How does pricing work?
Membership services are billed at current member rates, which are lower than non-member pricing. Monthly plans prepay for services, while Basic plans pay as services are completed.
Services
Do you offer one-time repairs?
Yes. We provide one-time service and repair work for both members and non-members.
Can you install a new irrigation system?
Yes. We design and install custom irrigation systems tailored to your property and water needs.
Do you service older systems?
Yes. We work on a wide range of irrigation systems and can often repair or improve existing setups.
What happens if you can’t find the issue?
If we can’t identify your problem within the first hour, that hour is free. This applies to diagnostic service visits.
Scheduling
When are Spring Activations and Winterizations completed?
Spring Activation is completed by May 31 and Winterization by December 15, weather permitting.
How far in advance will I be notified?
We provide a minimum of 2 weeks’ notice before scheduled service visits.
Do I need to be home during service?
No. As long as we have access to your system, service can be completed without you present.
General
What areas do you serve?
We serve the greater Puget Sound region, including Seattle, Bellevue, Tacoma, and surrounding cities.
What if you can’t access my property?
Access is required for service. If we are unable to perform work due to access issues, a trip fee may apply.
How do I get started?
You can start by selecting a membership or requesting service through our website. Our team will follow up to confirm details and schedule your service.
